From: "Customer Support" To: "Robert Fancher" Subject: Assigned RMA # 05070675 (for Request # RQ05070631) Date: Wednesday, July 20, 2005 11:17 AM Dear Robert Fancher, Your eRMA Request has been validated and assinged with a RMA number as indicated. Please PRINT THIS EMAIL and ship it with your defective item to: ABIT Computer (USA) Corporation 2901 Bayview Drive, Fremont, CA 94538 Tel: 510-492-0882 Fax: 510-623-0443 RMA NUMBER: 05070675 Order Type: STANDARD IMPORTANT: DO NOT send in CPUs, accessories, drivers, cables, or your own parts; we are not responsible for the loss. Just send the MOTHERBOARD itself. Please obtain a tracking number/delivery confirmation when sending the package. Make sure to include a copy of the original invoice if available, which is a required document to validate your RMA free of charge. If you do not have your invoice there will be a $25.00 labor charge and may delay your shipment. Customer Name: Robert Fancher Contact: Robert Fancher Telephone: 512 236 1339 Fax: Address: 2824 rio grande St. #1 austin TX 78705 -------------------------------------------------------------------------- Limited Warranty Statement: https://rma.abit-usa.com/document/Limited%20Warranty%20Statement.doc Item: AV8 AV8--C4A003155 Defective Reason: bios error, won't boot -------------------------------------------------------------------------- DO NOT RETURN ANY ACCESSORIES RETURN MOTHERBOARD ONLY. WE WILL NOT BE RESPONSIBLE FOR THE LOSS. To return to ABIT eRMA and sign in, click on this link: https://rma.abit-usa.com Thanks for using ABIT eRMA! Regards, RMA Department (c) 2004 ABIT Computer (USA) Corp. All Rights Reserved.