Contents | Description
| Scope | Timeline
| Roles | Expectations
| IA Methods
Project Description
The Tutorial Junction Web site is intended to help students
in the School of Information with their technology needs, including
hardware, software, and connectivity.
Another method of achieving this goal is through Short Courses, which
are taught in person. Short Courses generally have low attendance due
to the work schedules of many students. The Tutorial Junction site was
created to provide online tutorials to meet the technology needs of
students’ at their convenience.
The main problem of the site is the division of determining the nature
of user inquiries. Are users trying to discover how to perform a specific
task, or are they trying to learn a specific application? Currently
the site is divided into two main sections, the “How To”
and the “Application Library.” Sometimes both paths lead
to the same place, but no coherent information architecture provides
the best path.
The goals of this project are threefold. First, development of an
information architecture that allows any user to complete their task
through browsing is needed to connect users with their information needs.
Secondly, an archive of older tutorials should be developed so that
users may search for a tutorial on a specific task in an older version
of software. Thirdly, user feedback needs to be incorporated into the
site for future use in usability studies.