The Identity and Information section is a discussion about how one's self and information
interplay in a time when information is powerful but we still want privacy.
The Interaction and Interface section allows for the user to contemplate the design of the
technology just viewed, and how these forces were developed with or without the user in mind.
The Implications section lets the creators of scenarios forecast the
next step in the technology they have created and discuss the social and cultural implications
contained therein.
IDENTITY AND INFORMATION
Certainly grocery stores will be able to benefit from the information each shopper provides
through the interface, such as preferred foods and allergies. Corporations with large databases
will also try to gain access to this information in order to sell customers to other stores.
Preferably, this information will be accessible only to the user when he or she enters a
personal ID card (like a credit card) which will have all of their personal information stored
on it. That way, when they remove their cards, their information goes with it and not to the
stores or corporations.
INTERFACE/INTERACTIVITY
Tim interacts with the grocery agent to see what the specials of the day are. He also
goes to the register to pay for his groceries. There he interacts with the robot grocery clerk.
This interaction helps Tim by showing him what items are on sale so that he can take advantage
of the savings. The interaction with the robot enables Tim to quickly pay for his groceries
and be on his way. +
The design of the store, including only robotic employees, may be somewhat awkward for anyone
who prefers human interaction, but the use of robots allows humans to pursue other interests.
The grocery agent could allow customers to put items into their carts without actually scanning
them in an attempt to shoplift these items. But the robotic cashier compares the items in the cart
to the store's price database to prevent theft.+
The technology and interaction are advantageous to the customer because they allow him to
navigate throughout the store without confusion and quickly pay for his products.
By using the Grocery Manager, the character is able to access valuable information about the
store and its products. For example, the character can have the agent monitor for certain
ingredients that he may dislike or be allergic to. +
Also, he can use the agent to find out about daily specials on groceries. The agent also keeps
track of the total amount spend so the character can better manage his budget.
IMPLICATIONS
This device justifies the premise that future grocery stores will not have a great effect on
life in the future other than to make grocery shopping a more enjoyable and entertaining
experience.
The consequences of technology like the "Grocery Manager" should make shopping more pleasant
and hassle-free. One negative aspect which will need to be dealt with is the fact that people
will be able to put items into their carts without actually scanning them into the grocery
agent and, consequently, shoplift these items. +
Perhaps the best way to prevent this will be to
have a magnetic strip placed on each item that will be scanned for when the user proceeds to
the check-out.
The next step for this device would be to allow it to scan users' thumbprints in order to gain
personal information about them (i.e.- their allergies, preferences, dislikes, etc.) as well as
being able to simply deduct the final cost from their bank accounts by this form of
identification.